Get support

Before you write

Most questions are already answered here in the docs — try the search (Ctrl/Cmd + K) first. If something is broken, the Health Check debugging guide and logging usually reveal the cause.

Premium plugins (Mailstep, Messenger)

Support for premium plugins is included in your subscription:

• From your WordPress admin — every premium plugin adds a Contact Us item under its menu, which sends me your message together with basic environment info (WordPress and plugin versions).
• From your Freemius account — log in to the Freemius User Dashboard and use the support option next to your license. See Your user account.

Please include your order/license ID, what you expected to happen, and what happened instead — screenshots help a lot.

Or email me directly

Write to support@kybernaut.cz and include:

• Which plugin — Mailstep or Messenger
• Plugin version
• WordPress version
• The website the issue is on
• What’s happening — a description of the problem, or an error log/screenshot

Free plugins

Support for free plugins happens in their WordPress.org forums, which I check about once a week in my free time:

Kybernaut IČO DIČ

Pay for Payment for WooCommerce

Add Anchor Links

Simple Admin Language Change

Zalomení

Form Enhancer for Fluent Forms

Custom work

Interested in a paid plugin customization or a tailored integration? Contact me directly.