What is the order resend function? Since version 2.6.0 of the Kybernaut Messenger plugin, you have the ability to manually send an order to the Messenger system. In some cases, the order is not sent automatically. This function is useful in situations where automatic sending didn’t work. When will the…
Suppose the order is “stuck” in a non-final status (completed, failed, returned) and you want to force the download of all statuses in Mailstep manually. In that case, you can do so in the order detail by selecting Order action → Mailstep force update order status.
Experiencing issues with warehouse synchronization between your WooCommerce site and Mailstep can be frustrating. This concise guide is designed to help you diagnose and address common problems effectively. Step 1: Enable Logging To start troubleshooting, you’ll want to make sure that logging is enabled. This is a crucial step as…
Does your developer need to interfere with my plugin? Here you will find a few standardized points on how to do it.
A guide to basic Messenger plugin settings.
Occasionally, you might be asked to assist with identifying and fixing problems related to how a website or admin panel behaves. These problems might not immediately display errors, but they could be lurking in the background, causing the plugin to not work as expected. One useful tool that can help…
Of course, you can deactivate and uninstall the plugin normally. Still, it is essential to remember that if it is inactive, WooCommerce will not know the custom order statuses added by the plugin (statuses start with Mailstep – ). Orders with an unknown status will disappear from the order list…
Here’s a guide on how to use your server’s cron instead of WordPress’ built-in cron feature. First, let’s understand the difference between the two: Here’s how you can switch from WordPress’ cron to your server’s cron: 1. Disable WordPress cron To disable WordPress cron, open your site’s wp-config.php file and add the…
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Pieces of code to help you prevent incorrectly filled fields in Checkout.