{"id":492,"date":"2021-10-17T18:16:22","date_gmt":"2021-10-17T18:16:22","guid":{"rendered":"https:\/\/help.kybernaut.cz\/help\/uzivatelsky-ucet\/"},"modified":"2023-04-15T20:11:17","modified_gmt":"2023-04-15T20:11:17","slug":"user-account","status":"publish","type":"ht_kb","link":"https:\/\/help.kybernaut.cz\/en\/help\/user-account\/","title":{"rendered":"User account"},"content":{"rendered":"\n<p>As mentioned in the <a href=\"https:\/\/help.kybernaut.cz\/knowledge-base\/co-je-freemius-a-jaka-data-zpracovava\/\" data-type=\"ht_kb\" data-id=\"71\">Freemius article<\/a>, after your first purchase you will receive an email with your Freemius account login details. You can use these login credentials to log into the <a rel=\"noreferrer noopener\" href=\"https:\/\/users.freemius.com\/\" target=\"_blank\">Freemius system<\/a> itself, where you can manage your subscription, <a href=\"https:\/\/help.kybernaut.cz\/help\/uprava-fakturacnich-udaju-a-stazeni-faktury\/\" data-type=\"ht_kb\" data-id=\"189\">billing information<\/a> and more.<\/p>\n\n<h2 class=\"wp-block-heading\">Account login<\/h2>\n\n<p>You can log in to your account at <a rel=\"noreferrer noopener\" href=\"https:\/\/users.freemius.com\/\" target=\"_blank\">https:\/\/users.freemius.com\/.<\/a> After logging in, you will be taken to your account administration, which looks something like this:<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"608\" src=\"https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard-1024x608.png\" alt=\"\" class=\"wp-image-101\" srcset=\"https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard-1024x608.png 1024w, https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard-300x178.png 300w, https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard-768x456.png 768w, https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard-50x30.png 50w, https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard-60x36.png 60w, https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard-100x59.png 100w, https:\/\/help.kybernaut.cz\/wp-content\/uploads\/2021\/10\/freemius_dashboard.png 1201w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Account management<\/figcaption><\/figure>\n\n<p>Once logged in, you can view your current active subscription, order history, your license keys where they have been activated, change your billing information, download invoices, etc.<\/p>\n\n<h2 class=\"wp-block-heading\">Forgotten password<\/h2>\n\n<p>If you are having trouble logging in, you may have forgotten your billing email and\/or password. I&#8217;ll try to help you with the forgotten email if you <a href=\"https:\/\/kybernaut.cz\/kontakt\/\" target=\"_blank\" rel=\"noreferrer noopener\">email<\/a> me the license number and the site it&#8217;s used on, but you can reset the password for your account yourself.<\/p>\n\n<p>Just go to the <a rel=\"noreferrer noopener\" href=\"https:\/\/users.freemius.com\/store\/3566\/password\/recover\" target=\"_blank\">Forgot Password page<\/a> in the Freemius admin interface (or click <strong>Forgot your password<\/strong> at login) and have it resent.<\/p>\n\n<h2 class=\"wp-block-heading\">Account cancellation<\/h2>\n\n<p>If you no longer have a subscription and you are <em>100% sure<\/em> you want to cancel your Freemius account <em>completely<\/em>, you can do so by pressing the red button marked <strong>Close account<\/strong> in your account in the <strong>My Profile<\/strong> section.<\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">By closing your account, you will lose access to downloaded files, license keys, order history, invoices and other data. You will no longer receive feature or security updates for any of the paid products you have purchased, and paid features in some products may no longer work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to access your Freemius user account &#8211; login, forgotten password and account cancellation.<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[54],"ht-kb-tag":[77,55],"class_list":["post-492","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account","ht_kb_tag-account","ht_kb_tag-freemius-en"],"_links":{"self":[{"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/ht-kb\/492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/ht-kb\/492\/revisions"}],"predecessor-version":[{"id":494,"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/ht-kb\/492\/revisions\/494"}],"wp:attachment":[{"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/media?parent=492"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/ht-kb-category?post=492"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.kybernaut.cz\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}